Wig Installation Booking Policy

Please read before booking.

We do not work with synthetic or human-hair blend wigs.

No additional guests are allowed.

Your wig must be clean, neat, and ready for installation.

Bulky or poorly constructed frontals may attract an additional fee.

Please arrive with your natural hair cornrowed, unless you have booked a cornrow service.

Wigs requiring customisation must be with us at least 4 days before your appointment. Late wig drop-offs may require an express fee or may not be accepted.

Please include your name, appointment date, and time when sending your wig.

There is a 15-minute grace period. Arriving later may result in cancellation.

If you are unsure whether your wig is well constructed and suitable for your desired style, contact our team before booking for a quick check. If you book without confirming, your style may need to be changed or your appointment cancelled if the wig is unsuitable.

Cancellations made less than 24 hours before your appointment may require payment of the remaining balance.

For mobile appointments, all travel fees are covered by the client.

For ponytail appointments, your hair must be washed, fully dried, and ready to style.

The remaining balance must be paid via bank transfer before leaving the salon.